*8 Year Compressor – 2 Years on all other Parts* Registration card will be sent with unit, this card should be completed by an HVAC technician (installer). Installation of a mini split must be completed by a licensed HVAC (Heating, ventilating, & air conditioning) company to ensure any issues encountered in the future are not due to improper installation /workmanship. Even though mini split setup is below the expertise requirements of central AC systems, these are not “plug-n-play” units that can be properly installed without certain tools or any prior HVAC – electrical knowledge. The installation includes electrical, gas, and refrigerant connections and generally regulated by multiple sets of laws, codes, and guidelines, at the federal, state, and local levels. The failure to properly install HVAC equipment can raise personal safety and performance concerns. Warranty service – troubleshooting is provided through the contractor/installer and will be upheld as long as policies are observed. Once a non-defective unit is installed by a HVAC company, chances of anything going wrong are very slim and almost all contractors will guarantee their workmanship and provide future service free of charge (installation warranty). If it was determined that the unit is not functioning due to a defect and needs to be replaced, the part will be sent free of charge up to 1 year from date of purchase or 5 years for the compressor. If you receive a damaged or defective product, a replacement unit will be sent out Free of cost. For Damaged / Defective product we will send you return shipping labels and once we receive the damaged unit, a brand-new exchange will be shipped out.

Before any Warranty Claims and returns/exchanges are made the Distributor has the right to make every reasonable effort to Troubleshoot the cause which may include providing Technical Advice. With these units the Outdoor Unit is powered by the Indoor Unit. NO POWER should be wired directly to the Outside Unit. As with any Warranty Claim the Customer must provide Receipts from a licensed HVAC Installer and Licensed Electrician, on their Official Letterhead or Receipt indicating the Complete Name of the Business, Address, Telephone Number and Current State Business License Number. Receipts must clearly state the Diagnosis Efforts. The Customer is also responsible for submitting any requested Photographs which shall include locations, electrical, and HVAC Connections. Self-Installs of HVAC or Electrical Startups by the Customer Void any Warranty Claims.

If any Part is deemed by the Distributor as defective, a replacement part will be shipped to the Customer. Condensers will not be replaced unless there exists verifiable damage to the unit during transit or installation or in such cases as a manufacturers obvious defect.

THIS WARRANTY DOES NOT INCLUDE LABOR or other cost incurred for servicing, repairing, removing, installing, shipping, or handling of either defective or replacement parts, or complete unit.

LIMITATION OF WARRANTIES: ALL IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. The express warranties made in the limited warranty document are exclusive and may not be altered by any dealer, distributor, or other persons whatsoever.

FOR ANY INCIDENTAL OR CONSEQUENTIAL PROPERTY DAMAGE, AIRCO SUPPLY SHALL NOT BE HELD LIABLE.

For residents of states do not allow the exclusion or limitation of incidental or consequential damages, the above exclusion may not apply to you.

This warranty does not cover:

  1. Damage or failure as a result of abuse, winds, floods, fires, accidents lightning, accidents, corrosive atmosphere, or other conditions beyond the control of AIRCO SUPPLY.
  2. Use of components or accessories that are not compatible with this unit.
  3. Damage or repairs resulting from faulty installation, application, maintenance, abuse, or unauthorized alteration of the product.
  4. Failures to start due to interruption and/or inadequate electrical service, blown fuses, or open circuit breakers.
  5. Parts not supplied by AIRCO SUPPLY or damage resulting from the use of parts not supplied or designated by AIRCO SUPPLY.
  6. Damage caused by frozen or broken water pipes in the event of equipment failure.
  7. Changes in the appearance of the units that do or do not affect its performance.
  8. The cost of labor, shipping, or material charges or damages that may result from transportation, installation, or servicing.
  9. Any cost related to the replacement, refilling or disposal of the refrigerant.
  10. Increase in fuel or electric cost.

This warranty gives you specific legal rights, you may also have other rights which vary from state to state.

*Be sure to inspect the unit, if it does not meet some certifications or SEERs for use in the USA, it is your responsibility to be in accordance with the law.